SafePay keeps the project financially structured. Homeowners fund the job through HomePro.bot, pros know the job is serious, and payment release follows documented completion, homeowner approval, and platform dispute rules.
Every step is documented. Every payment is protected.
After comparing bids side by side, the homeowner selects a pro and approves the scope.
A deposit is collected through SafePay. The pro sees the job is funded and serious.
No more wondering if the homeowner is serious. SafePay confirms the deposit before the pro commits.
The pro performs the job according to the approved scope. Any changes require a documented change order.
If something unexpected comes up, the pro submits a change order with photos and explanation. The homeowner approves or rejects before any additional work proceeds.
The homeowner reviews the work, uploads before/after photos, and confirms the job is done.
Only after the homeowner confirms completion does payment transfer to the pro. Funds are released according to documented completion, homeowner approval, and platform dispute rules.
The full project record — invoice, photos, warranty terms, and pro details — is stored permanently in the homeowner's Property Memory Vault.
Funds are held by HomePro.bot, not transferred to the pro until completion is confirmed.
Every scope change requires written approval with photos and explanation before additional work proceeds.
If there is a disagreement, HomePro.bot reviews the project scope, messages, bids, and change orders to help both sides resolve it with evidence.
Messages, bids, approvals, receipts, and warranties are saved. You always have documentation if something goes wrong.
HomePro.bot can only protect payments, disputes, receipts, and warranties when the job stays inside the platform. If a pro asks you to pay by cash, Venmo, Zelle, or any method outside HomePro.bot, you lose all SafePay protections.
When a dispute is opened by either party, all pending payouts are immediately frozen. No money moves until the dispute is resolved. This protects homeowners from unauthorized payment releases and protects pros from unjustified payment holds.
Pros see the deposit is funded before committing to a job. Change orders are documented with homeowner approval. Payment disputes are resolved with the full project record — not arguments.
See the job is funded before you show up.
Every scope change is documented before you proceed.
Get paid when the homeowner confirms the job is done.
SafePay Legal Disclosure: SafePay is a payment workflow feature of HomePro.bot, not an escrow service, bank account, or financial institution. HomePro.bot is not a licensed money transmitter, escrow agent, or guarantor of any work performed by independent professionals. All payment processing is handled by Stripe, Inc., a licensed payment processor. Funds are held by Stripe on behalf of the platform — not in HomePro.bot bank accounts.
SafePay protection applies only to eligible on-platform transactions booked and paid through HomePro.bot. Off-platform payments are not protected. HomePro.bot does not guarantee the quality, timeliness, or outcome of work performed by independent service professionals. Disputes are handled according to the Terms of Service. Verification standards vary by trade, state, and municipality.
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